The trip was arranged at a very last minute with a week to go before the Easter holidays and without the attentiveness and immediate help of Veronica and Maria Jose... read more at GWA, it wouldn't have been possible. It not only met our expectations but it exceeded them, everything was arranged to the last detail and the team was always available to help, amend, facilitate with any situation or questions we had. We had a great time, transportation to and from places, transfers to activities, meals arranged, hotels, activities, everything was super. In many cases with the national parks it depends on the guide you end up having, but the overall experience for us was perfect and we consider ourselves very lucky as we managed to see quite a lot of animals and do plenty of things for the two weeks we were in this lovely country. One day I wanted to change a pick-up at the last minute, I was able to communicate with MJ who sorted it out straight away. The only thing I would say is that instead of the cooking class in La Fortuna, I would perhaps have gone with a horseback ride of Arenal if I went back to it and maybe stay a day extra at Puerto Viejo and Monteverde because both places were breathtaking, the accommodations were great and we could have done with a slower pace there. The jaguar centre at Puerto Viejo is definitely a highlight for us, so perhaps GWA can consider including it or suggesting it to future visitors. All our guides spoke enough English for good communication and in most cases both our breakfasts and lunches were sorted. CR is a very friendly country, so we didn't have any trouble walking around at night in the different areas we stayed to find dinner and when the pick up was really early, the hotels would usually prepare a packed breakfast for us to go.We can't thank GWA enough for this experience.